Journal of Tourism Challenges and Trends
2018, Volume:11, Issue:1
Research Article
THE INFLUENCE OF AIRPORT SERVICES ON TOURISM DESTINATION: THE CASE OF BEIRUT INTERNATIONAL AIRPORT
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1
Lebanese American University, Adnan Kassar School of Business.
Published
March 11, 2018
Abstract

 This paper investigates the challenges of an airport that has to manage an
overflow of passengers compared with the designing stage. This leads to a paradoxal
situation: though the airport is newly built and looks modern, there are indicators that
the airport is aging and no longer fulfilling its role at the highest level of service. Issues
related to space density, quality of service, security breaches, delayed flights
departure and arrivals, and tourists’ satisfaction with overall quality of life at the
nation’s gate of entry are presented.

Keywords
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Volume:11, Issue:1
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