Journal of Tourism Challenges and Trends
2023, Volume:16, Issue:2
Research Article
The Role of 5G in Enhancing Smart Tourism Experiences: A Comprehensive Research Study
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1
Department of Mobile Technologies & Society, University of Tokyo, Japan
2
Smart Tourism Innovation Lab, University of Kuala Lumpur, Malaysia
3
Institute for Digital Hospitality, University of Florence, Italy
Published
April 10, 2023
Abstract

The advent of 5G technology marks a transformative era for smart tourism, enabling ultra-fast connectivity, immersive digital experiences, real-time interaction, and data-driven service personalization. This research article explores how 5G reshapes tourist experiences through enhanced mobile applications, augmented reality (AR), virtual reality (VR), Internet of Things (IoT), AI-driven personalization, autonomous mobility, and smart city infrastructure. Using academic literature, case studies, and hypothetical data models, the study demonstrates that 5G significantly improves destination management, customer satisfaction, operational efficiency, and real-time experience delivery. However, challenges such as infrastructure cost, cybersecurity risks, and digital inequality remain crucial considerations.

Keywords
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Volume:16, Issue:2
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